Payment Policy

This Payment Policy explains how payments are handled on the Carmel Thread website. By placing an order, you confirm that you have read and accepted the payment terms set out below.

Order Payments and Authorization

Payment processing begins once an order is submitted. When authorization is successfully completed, the selected payment option is charged. Orders linked to failed, declined, or incomplete payments are not completed. If a payment attempt is unsuccessful, you can submit payment again with corrected information or choose an alternative payment option.

Accepted Payment Options

Carmel Thread offers several secure payment options for checkout. The following payment options are accepted:

Apple Pay
Google Pay
Shop Pay
Visa
Mastercard
Maestro
American Express

Availability of specific payment options may depend on your location, device, or browser configuration.

Transaction Security

All payments are processed through Shopify's secure payment infrastructure. Security measures, including encryption, automated fraud monitoring, and transaction verification procedures, may be applied. Orders requiring additional review may be delayed or canceled. Complete payment card information is not stored on this website.

Pricing and Currency

Product prices are displayed before checkout and confirmed prior to payment submission. No additional fees are added after checkout. Payments are processed in US Dollar (USD $). Any currency conversion charges imposed by banks or payment providers are outside our control.

Refund Processing

Refunds are issued in accordance with our Return and Refund Policy. When approved, refunds are returned to the original payment method used for the purchase. Refunds are processed within up to 7 days after approval; however, the time required for funds to appear depends on the payment provider.

Chargebacks, Payment Reversals, and Disputes

If a payment is reversed, disputed, or canceled after authorization, the associated order may be placed on hold or canceled. Additional steps may be required to resolve payment disputes in accordance with our Terms of Service.